Parent Square

You don’t have to take any action to receive emails, texts or phone calls. But if you want to direct message the teacher, sign up for conferences, engage with the classroom, school, or district, you will need to Sign-Up for ParentSquare.

ParentSquare allows BCD administration and teachers to send messages in a variety of ways. One method is a post that would only go to your school’s “feed” in the ParentSquare app or web portal. Your school or teacher also could choose to send that post to parents/guardians in the form of a text or email. Staff can choose to send  a private message to one or more users. For example, the school nurse might text you to ask a question about administering your student’s medication. The third method is a “smart alert” sent at the district and school level — things like the district newsletter, messages from the superintendent and messages about back-to-school nights. They can be sent via text, email or phone call. The final category is an “urgent smart alert.” These messages will be sent via text, email and phone call and include inclement weather notifications and health and safety issues.

If your registration link expired, you’ll need a new one. Please contact your school office or send us an email to support@parentsquare.com and ask for a new link to be sent to you.

Yes. The first time that you log into the app or web portal, all of your students should automatically be listed in the upper left hand corner. If you don’t see them, please contact your school office(s).

You can choose to receive messages via email, text, voice and/or the app. While you can opt out of any of these methods of communication, please note that the district has the discretion to override opt-outs for messages and alerts deemed urgent or important, including health and safety situations and attendance.

You can contact your child's teacher privately by using the direct messaging tool. We ask that you do not use email BCD teachers and/or staff.

On the home page, click on "Messaging" in the left sidebar. From there, you can send a direct message to your child's teacher that only you and the teacher can see. You also can send messages to other staff members at the school, such as your child's coaches and club leaders. You can send these messages in your preferred language; the messages will arrive to staff in English. Here is a link to our help page on direct messaging.

If you wish to change your contact information, you should make the change in your BCD portal profile. BCD administration will sync our portal data with ParentSquare on a regular basis.

Please check your spam to see if any ParentSquare messages ended up there and mark them as "Not Spam." Also add donotreply@parentsquare.com to your email contacts so your server recognizes our messages. If you still aren’t receiving emails, please contact us at support@parentsquare.com so that we can assist you.

In order to change your sign up, you must delete your existing sign up and sign up again for the correct slot. To delete your sign up, hover your mouse over your name, and you’ll see a trash can appear to the right of your name. Click on the trash, can and your sign up will be removed. Then, you can click on the "Sign Up" button that corresponds with the correct slot.

If your plans change and you would like to change your RSVP, click on "Sign Ups and RSVPs" under the participation tab in the left sidebar. On this page, find the event that you had previously sent an RSVP for and click the green button that says "Change my RSVP" on the right side.

Please go to parentsquare.com and on the login page, click "Forgot Password." Put in your email or phone number, and you’ll be sent a link to reset your password.

You can customize your notification settings by going to your homepage and clicking on your name in the top right corner and selecting "My Account" from the drop-down menu. On your account page, you find your notification settings in the top right corner and click "Change This" to customize your notifications. If you’re receiving too many notifications, try changing to "digest" setting, meaning you’ll only receive one condensed message in the evening. Here is a help article on changing your notification settings.

You can customize your language settings by going to "My Account" and clicking "Change This" under language settings. From there, you can choose any language that you prefer from the drop-down menu, and you’ll start to receive content in that language. Here is a help article on how to change your language settings.

If you have downloaded the App to your phone, you may want to try the following settings:
·         Instant for notifications,
·         Digest for email, and
·         Off for text
This will allow you to receive notifications through the app as posts are made with the benefit of a follow-up email at the end of the day that will digest all communications from that day.

On the mobile app (via the bell icon at the top right) you can see all posts and alerts in chronological order in one place. You will need to have notifications turned on for the app for this to work. Note, the bell icon on the website does not do the same thing, this is only a mobile app feature.